How do I schedule an appointment?
Our office team is available during business hours to answer basic questions about our services and they will facilitate scheduling your first and future appointment through any of the methods listed below:
Submit an inquiry through our online contact form
Call (502) 309-2408 and talk with a member of our office staff
Send an email to office@mandalalouisville.com
Come by our office and speak with a member of the office staff in-person
How do I get to Mandala House?
Mandala House is located in Suite 3353 in the Medical Arts Building at 1169 Eastern Parkway, Louisville, KY 40217
By Car
From I-65: Take the Eastern Parkway exit and head east. Follow Eastern Parkway straight through the major Poplar Level Rd / Goss Ave intersection. Our building will be immediately on your left.
From the Watterson Expressway (I-264): Take the Poplar Level Road exit and head north. When you hit Eastern Parkway, turn right, and our building is immediately on your left.
From the Highlands (Bardstown Road): Head west down Eastern Parkway (away from Bellarmine). Our building will be on your right just before you hit the Poplar Level / Goss Ave intersection.
By Bus
Take TARC Route 29 to Eastern Parkway @ Castlevale Stop ID: 14470 directly in front of the Medical Arts Building
TARC Routes 21, 27, and 43 also have stops along Eastern Pkwy, Goss Ave / Poplar Level, and Barrett Ave.Bus Transportation: Bus Routes 17 and 40 have a stop at Baxter Ave and Rogers St on the same block as Mandala House.
Parking: Pull into either entrance off Eastern Parkway and park in the large parking lot behind the building. Parking directly behind the building provides the easiest access to the Main Building Entrance.
Check-In: Please enter the building through the back door and take the elevator to the 3rd Floor. Follow the signs and take the hallway across from the elevator until it ends at a “T” and proceed Right to the main doors of the Mandala House Suite 3353.
Accessibility: Our building is equipped with an elevator and is accessible for individuals with a wide range of mobility.
How do I prepare for my first visit?
After scheduling your appointment, please watch your email for a link to the SimplePractice Portal and complete your intake and consent forms 24 hours prior to your initial visit to allow your clinician time to review them and begin your session on-time. If you are not able to complete the paperwork in advance online, please let a member of the office staff know. If you would like to complete the paperwork on-site, please come 30 minutes early. If you need paper copies to complete at home and bring with you to your first appointment, we are happy to mail them as well.
What should I bring to my first visit?
Please bring your:
Insurance cards (if applicable)
Photo I.D. (or responsible party’s I.D. if patient is a minor)
Any relevant releases of information, prior treatment records, and/or previous assessment reports that would facilitate our ability to provide effective care
Can I use my insurance?
Yes! Working with insurance companies is an important part of how we meet our goal of accessibility through affordable services. While we are eligible to accept most insurances, there are some exceptions. Additionally, not all of our clinicians are eligible to work with all insurance companies.
Please contact the office for assistance in determining eligibility with your specific insurance provider, plan, and available clinician.
