How do I schedule an appointment?
Our office team is available during business hours to answer basic questions about our services and they will facilitate scheduling your first and future appointment through any of the methods listed below:
How do I get to Mandala House?
Mandala House is currently located at 1190 E Broadway on the Southwest corner of East Broadway and St. Anthony Place in the Victorian-style building pictured on the left. Our office faces Broadway and is approximately midway between Barret and Baxter Avenues. A few notable landmarks neighboring our office are the previous Mercy High School, Phoenix Hill Tavern, and Cave Hill Cemetery.
Parking: Street parking is free and readily available along both Broadway and St. Anthony Place.
Check-In: Please enter the building through the front door and check-in with a member of our office staff.
Bus Transportation: Bus Route 23 (Broadway) has a stop directly in front of our building and connecting stops from multiple bus lines in the near vicinity.
Accessibility: While there are two sets of steps that lead to our front door, we do have an accessible appointment room located at street level. Please call in advance to utilize this option so we can make sure the room is reserved during your appointment.
In September 2019 (exact date TBD)
Mandala House will move to our new home
just around the corner at 633 Baxter Ave!
How do I prepare for my first visit?
After scheduling your appointment, please watch your email for a link to the SimplePractice Portal and complete your intake and consent forms 24 hours prior to your initial visit to allow your clinician time to review them and begin your session on-time. If you are not able to complete the paperwork in advance online, please let a member of the office staff know. If you would like to complete the paperwork on-site, please come 30 minutes early. If you need paper copies to complete at home and bring with you to your first appointment, we are happy to mail them as well.
What should I bring to my first visit?
Please bring your:
Insurance cards (if applicable)
Photo I.D. (or responsible party’s I.D. if patient is a minor)
Any relevant releases of information, prior treatment records, and/or previous assessment reports that would facilitate our ability to provide effective care
Can I use my insurance?
Yes! Working with insurance companies is an important part of how we meet our goal of accessibility through affordable services. While we are eligible to accept most insurances, there are some exceptions. Additionally, not all of our clinicians are eligible to work with all insurance companies.
Please contact the office for assistance in determining eligibility with your specific insurance provider, plan, and available clinician.